Responsible Gaming at f baji

1. Our Commitment to Responsible Gaming

f baji is an international online casino and sports betting platform serving players across Bangladesh. We take our responsibilities to players — and to the broader community — extremely seriously. Responsible gaming is not a box-ticking compliance exercise for f baji; it is a core operating principle embedded in how we build features, train staff, and communicate with players.

We recognise that while the vast majority of our players engage with f baji safely and without harm, a small percentage of individuals may develop unhealthy relationships with gambling. Our responsible gaming framework exists to detect these situations early, provide effective tools to manage them, and connect affected players with professional support where needed.

f baji's responsible gaming approach is guided by three commitments: transparency (we are honest about the risks of gambling and the house edge in every game), control (we give players meaningful tools to manage their gambling behaviour), and support (we make it easy to ask for help without fear of judgment or account penalties).

2. Age Restriction & Verification

f baji is strictly a platform for adults aged 18 and above. This is a non-negotiable policy that applies to every player, in every region, without exception. The legal minimum gambling age in many jurisdictions is 18 years; f baji applies this standard globally regardless of local variation.

2.1 Age Verification at Registration

All players are required to confirm they are 18 or older during the account registration process. f baji reserves the right to request documentary proof of age — such as a National Identity Card (NID), passport, or driving licence — at any point during the account lifecycle. Players who are unable to verify their age will have their accounts suspended and any pending withdrawals frozen pending investigation.

2.2 Enhanced KYC Checks

Beyond registration, f baji performs enhanced Know Your Customer (KYC) checks before processing a player's first withdrawal. These checks verify both identity and age. Players in Bangladesh can satisfy these requirements using their national NID card, which contains a date-of-birth field that f baji's verification team will confirm against the account's registered date of birth.

2.3 Protecting Minors

If you share a device or an internet connection with individuals under the age of 18, f baji strongly recommends the following measures:

• Always log out of your f baji account after each session and never save your login credentials in a shared browser.
• Use parental control software on shared devices to restrict access to gambling websites.
• Keep your account credentials private and never share them with other household members, including older teenagers.
• Consider enabling two-factor authentication (2FA) on your f baji account for an additional layer of access control.

3. Player Protection Tools

f baji provides a comprehensive suite of self-management tools that players can activate at any time, without the need to contact support. These tools are accessible directly from the Account Settings section of the platform after logging in.

4. Deposit & Spending Limits in Detail

Deposit limits are one of the most effective tools for maintaining healthy gambling habits. By capping how much money can enter your f baji account in any given period, deposit limits prevent the kind of escalating spend that is often associated with chasing losses. f baji strongly encourages all players — not just those who suspect a problem — to set deposit limits as part of routine account management.

Limit Type	Period	Minimum	Cooling-Off to Increase
Daily Deposit Limit	24 hours (rolling)	৳500	24 hours
Weekly Deposit Limit	7 days (rolling)	৳1,000	24 hours
Monthly Deposit Limit	30 days (rolling)	৳2,000	24 hours
Daily Loss Limit	24 hours (rolling)	৳200	24 hours
Weekly Loss Limit	7 days (rolling)	৳500	24 hours

To set or modify a limit, log in to your f baji account, navigate to Account Settings → Responsible Gaming, and select the limit type and amount. Decreases to any limit take effect immediately. Increases require the 24-hour cooling-off period to elapse before they are applied — this delay is intentional and cannot be waived by the support team.

4.1 Wager Limits

In addition to deposit limits, f baji allows players to set per-bet wager limits on sports betting markets. This prevents single high-stake bets that could result in disproportionate losses in a short timeframe. Wager limits can be configured per sport, per market type, or as a blanket cap across all betting activity.

4.2 How Limits Interact With Bonuses

If you have an active deposit limit and receive a bonus offer that would require a deposit exceeding that limit, f baji will apply the bonus to the maximum permissible deposit within your current limit. Bonus terms are never used as a reason to suggest increasing a deposit limit. Players are encouraged to prioritise their personal limit settings over any promotional offer.

5. Self-Exclusion

Self-exclusion is a formal agreement between you and f baji that prevents you from accessing your account and gambling on our platform for a defined minimum period. It is the strongest form of protection f baji offers and is designed for players who feel they have lost — or are at serious risk of losing — control over their gambling behaviour.

5.1 How to Request Self-Exclusion

6. Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise from the inside. Below are some of the most common behavioural and emotional indicators that gambling may be becoming harmful. If you recognise several of these patterns in yourself — or in someone you care about — please take action now using the tools and resources described on this page.

7. Getting Help & External Support

f baji wants to make it as easy as possible for any player who needs help to find it. Our support team is always the first point of contact, but we also recognise that independent, confidential professional support is sometimes the most appropriate option. Below are the main avenues for getting help.

7.1 f baji Responsible Gaming Team

Our dedicated responsible gaming team can be reached 24/7 via live chat on the f baji platform, or by emailing [email protected] with "Responsible Gaming" in the subject line. Our team is trained to assist with activating limits, processing self-exclusion requests, and signposting external resources without judgment.

7.2 Self-Assessment

f baji provides a confidential self-assessment questionnaire within the Responsible Gaming section of your account settings. The questionnaire takes approximately 5 minutes to complete and will help you identify whether your current gambling behaviour falls within healthy parameters or whether you may benefit from taking protective steps.

7.3 External Support Organisations

For players in Bangladesh and internationally, the following types of organisations offer confidential support for gambling-related concerns:

• Gamblers Anonymous (GA): A fellowship of individuals who share their experience, strength, and hope with each other to solve their common problem and help others recover. GA operates meetings in many countries and online. Participation is free and anonymous.
• National Problem Gambling Helplines: Many countries operate free, confidential helplines staffed by trained counsellors. If you are in Bangladesh and concerned about your gambling, please speak with a trusted medical professional or mental health counsellor who can direct you to local support services.
• Mental Health Counselling: Compulsive gambling is recognised as a behavioural health condition. A qualified psychologist or psychiatrist can provide cognitive behavioural therapy (CBT) and other evidence-based treatments that are highly effective for problem gambling.
• GamCare: An internationally recognised organisation providing information, advice, and support for problem gambling. Their resources are available online and include live chat with trained advisors.

7.4 Advice for Family Members

If you are concerned that a family member or close friend is experiencing problem gambling, there are several steps you can take. First, approach the conversation with empathy and without accusation — problem gambling is a recognised health issue, not a character flaw. Second, encourage the person to use the self-exclusion and limit tools available on f baji. Third, seek support for yourself — organisations such as Gam-Anon provide dedicated support to the families of people affected by problem gambling. Fourth, if you believe the person is under 18, contact f baji immediately at [email protected] so we can investigate and take appropriate action.

8. Contact f baji Support

f baji's responsible gaming support is available through multiple channels. Whether you want to set a limit, take a break, ask a question about our tools, or simply talk through a concern, our team is ready to assist. All responsible gaming conversations are treated with complete confidentiality.